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Rebuilt Crate Engines > Warranty

Warranty Information

NOTICE: This ICT Engines Limited Warranty outlines your warranty rights and responsibilities and the rights and responsibilities of ICT Engines.

INSTALLATION REQUIREMENTS AND RECOMMENDATIONS 
Your engine has been remanufactured by precision workmen to rigid specifications and tolerances, using quality replacement parts. By following the steps outlined in this limited warranty, you can ensure your engine a longer, trouble-free life and protect your warranty.

STEP ONE: SELECTING YOUR INSTALLER
This engine has been carefully remanufactured to precision standards. If certain steps are taken by the person making the installation, it will perform properly.

An engine is a complex component that requires a high degree of technical knowledge to install. Before an engine can be properly installed, it is recommended that the installer be ASE certified or have equivalent credentials.

If a properly remanufactured engine fails to perform satisfactorily, it can be due to detonation, preignition or “lugging,” overheating or excessively rich air-fuel ratio, under-lubrication, dirt, coolant seepage, or ineffective air filtering. The above-mentioned reasons for failure are under the control of the installing mechanic/technician, and are not the responsibility of the engine remanufacturer.

Another important factor is that your installers have the proper engine diagnostic equipment. Be certain the equipment is capable of diagnosing emissions, ignition, fuel systems and in-vehicle computers and sensors.

CAUTION: This partial list of recommended installation procedures and instructions are intended only as a guide. If you are not qualified to perform an installation, do not attempt it, as you may be liable for resulting engine failure.

To avoid harmful contamination, thoroughly clean parts that will be attached to the rebuilt/remanufactured engine. Also, any and all parts not included with a remanufactured engine or engine component should be cleaned properly before installing on a new remanufactured engine.

Vehicle computers and the fuel injection system must be recalibrated for the replacement engine. It is essential this be checked. Not doing this alone can cause your engine to fail. Look for a clean work environment at your installer. Cleanliness is essential in an engine installation. Neat and orderly shops often produce the best workmanship.

STEP TWO: REPLACING YOUR ENGINE

  • Check for freight damage or dirt contamination, which could occur during shipping.
  • Check application of product. Make sure the mounting holes, bell housing, crankshaft snout, flywheel mounting flange, bolthole patterns, pilot shaft hole, smog/non-smog application, etc., are the same on new products as the old.
  • Clean all accessories to be transferred to the new product from the old one. Be certain the intake manifold is straight and not warped.

Other procedures may be necessary to ensure proper engine operations.

Other operating systems in your vehicle may need to be checked, particularly if they may have been responsible for or contributed to the failure of the original engine.

The radiator may need replacing and/or cleaning. Air-filtering systems, pollution control components, sensors, injectors, and vacuum-operated devices may need attention as well as oil coolers.

Rely on your installer for advice on these items. They have the expertise and equipment to properly diagnose and will do so as a matter of procedure. Do not take short cuts, as it will only cause greater expense and inconvenience in the future.

STEP THREE: REPLACING PARTS
Replace recommended parts, and then follow up with your installer to thoroughly check other parts, which may have contributed to the original failure.

Your remanufactured engine should begin operation under the same conditions as the original engine. It is recommended that the below listed parts be replaced.

Spark Plugs, Thermostat, Crankcase Inlet Filter, Air Filter, PCV Valve, Fuel Pump, Fuel Filter, Oil Filter, Oil Sending Unit, Pick-up Screen, Lifters

It is highly recommended that you replace or thoroughly test and inspect the following parts.

Carburetor, Distributor, Harmonic Balancer (Sleeve), Water Pump, All Belts, Radiator Cap, High Tension Wires, Map Sensors, All Hoses, Oxygen/Temperature Sensors, Injectors, Throttle Position Sensors

Now is the easiest time to replace these parts. If these replacements are performed now, future labor expenses and inconvenience will be avoided.

STEP FOUR: CHECK-UPS
Have engine analyzed on an engine diagnostic scope before leaving the shop.

For the first 200-300 miles, avoid sustained high-speed driving or carrying of loads.

A check up is required after the first 500 miles to protect your warranty. At this time check ignition timing, change oil and filter, adjust the carburetor and idle speed, inspect for oil and water leaks, and check the general operation of the engine. Check up costs is the responsibility of the vehicle owner.

STEP FIVE: MAINTAINING AT REGULAR INTERVALS
Perform routine maintenance on your vehicle on a consistent basis. Your warranty requires the below items to be performed for Basic Engine Maintenance.

  • Change oil and filter every 3 months or 3,000 miles. Do not use synthetic oil for the first 5,000 miles. For gasoline engines use SG rated oil.
  • Check fluid levels every gas fill up.
  • Change air filters every 25,000 (more often in a dusty environment).
  • Check belts/hoses at 30,000-mile intervals.
  • Tune-up, including spark plug replacement every 25,000 miles.

Keep all maintenance records. We recommend that you keep all receipts and accurate records for maintenance work performed on your vehicle. In order to have repairs made under warranty, we require documentation of proper vehicle maintenance as outlined in Factory Warranty and Vehicle Owner’s Manual as well as the steps outlined in Step Four above.

STEP SIX: WARRANTY REGISTRATION
Return your completed warranty registration, which is provided with your engine, to the factory within ten days of installation. Read and make certain you understand the terms and conditions of your warranty.

QUESTIONS
Please call your Customer Service Department with any questions or concerns you may have. Our number is: (713) 864-9999 or 800-275-7371

REMANUFACTURED ENGINE LIMITED WARRANTY
THIS LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

WARRANTY COVERAGE

  • 3 Years or 36,000 miles on carryout engines*
  • 3 Years or 100,000 miles on our professionally installed engines*
  • *This coverage does not apply to discount or hotrod engines

WARRANTY PROVISIONS
(A) Warranty service is available by calling (713) 864-9999 Monday through Friday during hours of 8:00 AM to 5:00 PM Central Standard Time. No repair of the product will be covered by this warranty without the specific prior knowledge and consent of ICT Engines Return of defect shall be made to ICT Engines, within thirty (30) days of discovery and prior to the expiration of the warranty.

(B) ICT Engines will, at its option, repair, replace or refund, any ICT Engines remanufactured product which is determined to be defective in material or workmanship, upon receipt of product, via prepaid shipment to:

ICT Engines
3225 North Freeway 
Houston, Texas 77009

(C) ICT Engines’ liability under this limited warranty, for the cost of labor for removal and reinstallation of PERformance Series XLB which is found to be defective in material or workmanship and which is repaired or replaced is limited to the labor expense determined from Hours listed in Chilton’s Flat Rate Schedule and at a preapproved rate of $16.00 per hour, but not to exceed $250.00. ICT Engines’s liability for parts replacement is limited to only jobber cost of parts (i.e. gasket kit, oil pump, etc.). Long Block Assemblies, Long Block Kits or Short Blocks installation labor allowance is not to exceed $160.00. CYLINDER HEAD ASSEMBLIES and CRANKSHAFT KITS are parts replacement only (no labor allowance). Prior approval by ICT Engines for all such labor cost for removal and reinstallation is required.

(D) This warranty is also expressly in lieu of all other obligation or liabilities, including liability for indirect, incidental, consequential or special damages or any other economic loss with respect to the sale or use of the items warranted. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or exclusions may not apply to you.

(E) This warranty does not apply to normal maintenance or adjustments, normal wear due to working conditions, failure of associated parts, components and assemblies not included in the sale of the product, products which have been damaged by improper installation, accident, misuse, or neglect or which have been repaired or altered by someone other than ICT Engines or its authorized representative, or to products used outside specified application including marine, stationary uses, propane conversion, or to products which are not operated in accordance with the printed instructions of seller or which have been operated beyond the rated capacity of the product or to products damaged by overheating and/or improper lubrication.

(F) This warranty is a fully integrated document consisting of the entire scope of the warranty to original purchaser and no agent, employee or representative of seller has any authority to bind seller to any affirmation, representation or warranty concerning the products unless said affirmation, representation or warranty is specifically included within this document. There shall be no oral modifications to this warranty and any modifications of said warranty must be in writing and signed by the parties. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.

WHAT IS NOT COVERED:
(1) Towing charges, fluids, refrigerant, gas, filters, lay-up time, lodging, car or truck rental or any other substitute transportation, telephone or telegraph charges, travel, damage to personal property, commercial loss, normal diagnostic time, loss of revenue, or other matters not specifically included.

(2) Engines or internal parts that were improperly installed, damaged due to alterations, misuse, neglect, abuse, or accidents, damage from the environment, or damage caused by improper maintenance.

(3) Routine, regularly required maintenance such as lubrication, changing filters, engine tune-up, belts and hoses, any type of fluids or any other normal maintenance service that all vehicles require.

(4) Melted or broken pistons due to detonation or preignition, cracked blocks or heads due to overheating, damage caused by foreign objects dropped or drawn into cylinders or crankcase.

(5) Any engine, which has been improperly installed or fails because of defects or inefficiency of parts or units not furnished with the engine (e.g., carburetors, air filter, fuel pump, and brake booster). Any engine operated under conditions causing greater than normal wear, or used for purposes for which it was not originally designed (such as stationary power units, race cars, etc.). Oil consumption due to fuel wash, also is not covered.

(6) Any engine installed in vehicle for which engine was not specified by engine remanufacturer as original equipment option (such as passenger vehicle engine installed in truck or RV). Engines that operate on propane or any fuel other than gasoline.

(7) Gaskets not installed by the factory are the responsibility of the installer and are not covered under this Warranty.

(8) Engines shipped out of the continental United States.

(9) Damage due to clogged oil coolers.

ADDITIONAL LIMITATIONS AND PURCHASER’S OBLIGATIONS:
(a) The Engine must be installed by an N.I.A.S.E. certified technician or equivalent.

(b) The oil and filter must be changed after the first 500 miles of service and at recommended intervals thereafter.

(c) Recommended installation procedures must be followed and recommended parts associated with the installation must be replaced to validate Warranty.

(d) THIS LIMITED WARRANTY IS VOID ON ENGINE ASSEMBLIES IF THE WARRANTY REGISTRATION CARD IS NOT COMPLETED AND MAILED TO ICT Engines WITHIN TEN (10) DAYS OF INSTALLATION.

(e) The Warranty applies to the original purchaser only, and may not be transferred.

(f) Labor allowances are determined from the Hours listed in the Chilton Labor Guide and Parts Manual and are compensated for at a rate of $16.00 per hour. The maximum time allowance to remove and replace PERformance Series XLB including diagnostic time shall not exceed 16 hours, or up to $250.00, Long Block Assemblies, Long Block Kits or Short Blocks shall not exceed 16 hours or up to $160.00. This includes Motor home applications. You must call (713) 864-9999 to exercise this coverage.

REMANUFACTURER’S RESPONSIBILITY AND LIABILITY:
Subject to Warranty Provisions of Paragraphs (C) and (D) above, the remanufacturer, at its option, shall repair or replace the engine within the warranty term set out in Paragraph (B) of Warranty Provisions.

The liability of remanufacturer under this Warranty is limited solely to the repair or replacement of defective parts or workmanship, except as otherwise may be provided by applicable state law, remanufacturer shall not be liable for any incidental, special, consequential or exemplary damages, or for any service not expressly provided for herein, relating to or arising from failure of the engine or its internal parts.

PURCHASER’S RESPONSIBILITIES IN THE EVENT OF ANY ENGINE PROBLEM WITHIN THE WARRANTY PERIOD:
(a) WHO TO CONTACT: Contact the seller of the engine. The seller is the administrator of the warranty and will contact the remanufacturer. You will be referred back to your installer or to a repair facility. (The seller is the business from which the engine was purchased.) If you are in another town or state, likewise contact the seller.

(b) PRIOR APPROVAL: All warranty repairs, including any replacement parts or labor changes, must have prior approval of the remanufacturer. It is the seller’s responsibility to contact the remanufacturer in the event of a warranty problem. Your failure to contact the seller to obtain prior approval for any warranty repair will void the owner’s warranty.

(c) RETURN OF PARTS: Claims for repair work must be substantiated with defective parts and work order. Upon arrival at remanufacturer’s factory, all claimed defective merchandise is inspected. Credit will be allowed providing that the Engine or part is defective in material and/or workmanship - and is within the warranty period. All claims under warranty are to be returned to ICT Engines for evaluation at the purchaser’s expense.

(d) AUTHORIZED REPAIRS: Any repair that has been authorized by remanufacturer must be guaranteed by the dealer or garage making the repair. Repairs or replacement do not extend the warranty period beyond the time/mileage period of the original installation.

WARRANTY CONCERNS:
Should you encounter a problem in the administration of your warranty, call our Customer Service Department for assistance. Our number is (713) 864-9999. Please have the following information ready: Engine Part Number, Serial Number, Installation Date, Mileage on engine in use and nature of problem.

STATE LAWS:
This Warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

THIS LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.